Case Study
Accelerating procurement transformation for a major Western Canadian co-operative
Transformed the procurement function of a $14B retail co-operative with diverse operations in downstream energy, distribution, agriculture, food, convenience stores, home and building supplies, logistics, facility development, and professional services.
To evolve quickly at scale, the co-operative needed to align efforts, secure rapid buy-in, amplify cost savings, guarantee lasting efficiency, and update people, processes, and technology to meet current and future requirements.
Tossed the traditional playbook and tailored a unique client engagement and value delivery through an agile, phased approach. This included:
Value efficiency enhancements: The client’s unprecedented investment combined complex internal dynamics created substantial performance pressure. With zero tolerance for fees that lacked corresponding returns or project extensions, maximizing client preparation, minimizing change friction, and optimizing project orchestration and client capability integration were key.
Value delivery acceleration: Implemented rapid resource deployment and secured early client buy-in to accelerate strategy execution and tool deployment. This approach achieved exceptional results more quickly.
De-risked “full potential”: Leveraged deep expertise in organizational dynamics to translate theoretical potential into tangible, sustained value, significantly enhancing overall performance.
Futureproofing: Developed and implemented a customized “future-back” program to ensure long-term sustainability. This program proactively addressed critical strategic questions and informed decisions related to the client’s operating model, talent, processes, and digital tools.
Improved value-for-money invested in the transformation by more than $2.5M by ensuring that all resources hit the ground running, left on time, and exceeded initial goals.
Achieved $25M in additional value by accelerating cost savings.
Maximized program potential by gaining faster and earlier buy-in of key decision makers to pull larger and more difficult savings levers earlier than previously planned.
Established a sustainable financial advantage with repeatable annual value exceeding $100M.
Our strategic approach accelerated substantial savings, dramatically enhanced efficiency, and ensured sustainable success for the co-operative’s procurement operations.
